Mark Bradley Projects

We use the 'customer' experience as a catalyst for culture change and improvement in sports and leisure organisations.

We do this through strategic support, consultancy and facilitation programmes, awards and recognition schemes, feedback and measurement programmes, independent assessments, internal and external publications and public speaking.

Our work with the English Football League, prompted by a shared commitment to getting more youngsters along to support their local team, has led to a 12% increase in the number of families attending matches. That's nearly 2 million people.

With national football leagues and associations, individual football clubs, regional tourist bodies and public sector organisations all seeing the benefits of closer customer engagement, we have experienced continuous growth since Mark and Ana established the business in 2005.

Latest Blog Entries

'We need to talk'

Football is finally emerging from a culture characterised by non-existent dialogue with fans, so here's a light hearted piece on the benefits available to clubs when they open up the lines of communication and are open about the challenges they face - Read more

Bafana Bafana (but Viva España!)

Mark's thoughts on the World Cup. You mean ... you've forgotten it already? - Read more

For those new to us ...

This article was originally run by the Customer Experience Club in the Spring of 2010. It serves as a useful introduction to what we do. - Read more

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Latest News

MBP at Leaders in Football

Mark and Tim will be leading a Fan Experience Workshop at Leaders in Football - the international soccer networking event - at Stamford Bridge in October - Read more

It's AOK for MBP and the AMC!

MBP announces a new partnership with the University of Huddersfield Business School, the Leadership Factor and Rugby League Legend Robbie Paul - Read more

MBP supports FAI 'Grow Your Club' launch

Mark and Ana were present in Dublin last Saturday as the FAI launched their Grow Your Club guide to Airtricity League Clubs - Read more

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This is the official website of Mark Bradley Projects Ltd

Registered Offices: 14 Greenacre Avenue | Wyke | Bradford | BD12 9DE

Companies House Registration Number: 0548 7032. Registered in England